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Snailz
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Home Screen
- What do the buttons at the bottom represent?
- Near Me Now
- Take Me Later
- Save Me Money
- My favorites
- Featured Salons
Appointment Calendar
- How do I book an appointment?
- How do I include tip?
- Where can I enter a promotion code?
- How can I modify an appointment?
- How do I cancel an appointment?
- How do I check my upcoming and completed appointments?
Reviews
Posts
- How do I post photos?
- How do I edit my posts?
- How do I delete my post?
- How do I like posts?
- How do I search posts?
- How do I sort posts?
Promotions
- How do I locate salons with active promotions in my area?
- How do I book an appointment with a salon with an active promotion?
- How do I filter the list of salons with promotions?
- Can I book an appointment for more than one service with an active promotion?
- Can I book an appointment for more than one person with an active promotion?
Accounts
- How do I update my account information?
- How do I update my payment information?
- How do I calculate the cost for an appointment?
- When will I be charged for a service?
- I was charged an incorrect amount
- What if my payment is declined?
Pre-authorization Holds/Temporary Holds on your credit card
- What is a pre-authorization Hold?
- Why did I receive a notification from my bank before my appointment started?
- How can I tell the difference between an authorization hold and an actual charge?
- Why was I prompted to add another payment method?
- What happens when an appointment is cancelled?
- What happens when an appointment is modified?