We apologize on behalf of the salon that you were not satisfied. We take your satisfaction with both Snailz and the salons on our network very seriously. If you were unsatisfied with the service, please let the salon know of the issue right away and if you remain unsatisfied, please email us at info@snailzapp.com or call us during our operating hours (646)760-4868, Monday thru Friday, from 10am to 6pm
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