I'm not receiving receipts, emails or text messages

Please ensure that the email address and mobile phone number are entered when registering for Snailz is correct and please provide as much information as possible by Settings→Account Information→Profile Information. Please also check your spam or junk folder as sometimes emails can be auto-filtered to e marked as spam. If you're still experiencing issues with receiving notifications via email or text, please submit a request here, email, call or chat with us during our operating hours: Monday thru Friday, from 10am to 6pm.