We apologize that you're experiencing an issue with Snailz. Please ensure that you're connected to internet, either thru WIFI or LTE, prior to accessing the app. If connection is not the issue you're experiencing, please let us know about the specific issue you're having with the app. Please submit a request thru our help center, email, call or chat with us during our operating hours: Monday thru Friday, from 10am to 6pm
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